Analytics Services for Manufacturing & Distribution
Turning Data Into Operational Excellence
Whether you're managing multi-location operations, optimizing service delivery, or maximizing machine uptime, HBG Consulting delivers analytics solutions that fit your business—not the other way around.
Our Core Services
Customer Intelligence & Sales Analytics
Stop guessing what your customers need next. We build systems that track purchasing patterns, predict maintenance windows, and identify upsell opportunities before your competitors do.
What you get:
- Customer segmentation and lifetime value modeling
- Predictive maintenance alerts based on usage patterns
- Territory performance dashboards across multiple locations
- Pipeline visibility from lead to close
Real impact: Know which customers are at risk, which are ready to buy, and what they'll need before they ask.
Service & Support Optimization
Your technicians are on the road. Your parts are spread across warehouses. Your customers need answers now. We connect the dots.
What you get:
- Parts inventory optimization and demand forecasting
- Technician routing and workload balancing
- Service ticket analytics and response time tracking
- Uptime monitoring and SLA compliance reporting
Real impact: Fewer emergency runs, better first-time fix rates, happier customers, lower costs.
Operational Analytics & Machine Intelligence
If you're monitoring equipment—whether yours or your customers'—you're sitting on data that could predict problems, optimize utilization, and prove ROI.
What you get:
- Machine utilization and performance tracking
- Predictive failure analysis
- Capacity planning and bottleneck identification
- Custom KPIs for your specific equipment and processes
Real impact: Catch problems before downtime happens. Prove value to customers with data.
Multi-Location & Territory Management
Four offices. Multiple product lines. Hundreds of customers. One dashboard that actually makes sense.
What you get:
- Consolidated reporting across locations
- Territory performance comparison and benchmarking
- Revenue attribution and commission tracking
- Executive dashboards that don't require a PhD to read
Real impact: Regional managers see what matters. Executives see the big picture. Everyone stops drowning in spreadsheets.
How We Work
1. Discovery - We listen. What's broken? What's missing? What keeps you up at night?
2. Design - We map your data sources (CRM, ERP, IoT, spreadsheets, napkins) and design pipelines that fit your workflow.
3. Deliver - We build dashboards and reports that answer your questions automatically. No more manual data wrangling.
4. Deploy - We train your team, document everything, and make sure you own your data and systems.
5. Evolve - As your business changes, your analytics adapt. We're here when you need us.
Our Approach
- No vendor lock-in - You own your data. Period.
- Integration, not replacement - We work with what you have: ERP systems, Autodesk tools, IoT platforms, legacy databases.
- Built for real businesses - We've worked in manufacturing, distribution, healthcare, and financial sectors. We speak your language.
- Fractional expertise - Get a Chief Data Officer's strategic thinking without the full-time salary.
Technologies We Work With
- Data Sources: SQL databases, APIs, CSV exports, IoT sensor data, cloud platforms
- Integration: ERP systems (SAP, Oracle, Microsoft), CRM platforms, CAD/CAM software (Autodesk stack), custom applications
- Delivery: Interactive dashboards, automated reports, mobile-friendly portals, Excel integrations (yes, really)
- Analytics: Statistical modeling, machine learning, predictive analytics, business intelligence
Why HBG Consulting?
40 years of data analytics experience across state government, healthcare, financial services, and private sector consulting.
One person, zero bureaucracy. You talk to the person doing the work. No account managers. No miscommunication. No inflated overhead.
Custom solutions, not cookie-cutter templates. Your business isn't generic. Your analytics shouldn't be either.
Ready to Talk?
Tell us what you're trying to solve. We'll tell you if we can help.
or email directly: Tom@HBGConsulting.com
HBG Consulting LLC | Serving small to mid-size businesses with data analytics, custom solutions, and fractional CDO services